Team Leadership & Development

• Recruit, lead, coach, and develop a team of in-country Partner Business Managers across the region.
• Set clear goals, territory coverage, and performance expectations; conduct regular reviews, coaching, and career development.
• Foster a high-performing, collaborative team culture aligned with Arcfra's values.

Regional Partner Strategy & Revenue

• Own aggregate regional quota and Annual Subscription (ACV) growth targets across all partners and territories.
• Define and execute the regional partner go-to-market strategy, including annual partner business plans.
• Recruit and develop key distributors, resellers, and service providers in strategic markets.
• Drive joint pipeline growth, deal registration, installed-base renewals, and net-new opportunity development across the team.

Partner Program Ownership

• Shape and drive the evolution of Arcfra's partner program in the region; ensure partner alignment and adoption.
• Design and oversee partner investment, enablement, and incentive programs.
• Establish governance, cadence (QBRs, strategic planning), and metrics for the regional partner business.

Executive Relationship Management

• Build and own senior and C-suite relationships with strategic partners; serve as executive escalation point and trusted advisor.
• Represent Arcfra at partner and industry events, and champion Arcfra's value proposition in the region.

Cross-Functional & Operational Leadership

• Partner with Arcfra's sales, marketing, product, and operations leadership to align strategy and execution.
• Ensure operational excellence across order management, forecasting, payments, and collections for the regional partner business.
• Drive development of partners' professional-services capabilities to enhance customer adoption and service quality.

• A built and ramped PBM team with clear territory coverage across the region.
• Growth in regional subscription, deal registrations, and partner-driven pipeline.
• A refreshed regional partner strategy and partner program with strong partner alignment.
• Established trust and strong collaboration with internal leadership and external partner executives.
• Demonstrable partner satisfaction and mutual growth for both Arcfra and its partners.

• 12+ years of channel sales / partner management experience in the IT industry, including people-management / team-leadership experience; software and subscription experience preferred.
• Proven track record building and leading high-performing partner/channel teams across multiple countries.
• Strong interest in the Hyper-Converged Infrastructure (HCI) business and the ability to communicate Arcfra's value proposition to partners and customers.
• Deep familiarity with channel ecosystems across Southeast Asia, including Singapore, Malaysia, Thailand, and Vietnam.
• Experience owning and evolving a partner program, including partner investment and incentive design.
• Strong executive presence, influence, and negotiation skills with senior stakeholders.
• In-depth understanding of partner business models, industry trends, and market dynamics.
• Excellent presentation, communication, and strategic-planning skills.
• Must be a Singapore citizen, permanent resident, or hold a valid Singapore work permit.