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Singapore
Partner Business Manager, Southeast Asia
How to apply
Email your resume to:
careers@arcfra.com
About the Role
We are seeking a highly motivated, results-oriented Partner Business Manager to drive revenue and market share within your assigned country/territory through Arcfra's valued network of partners. Building and executing joint business plans, you will help partners achieve their goals while advancing Arcfra's growth across Southeast Asia. This role combines strategic relationship management, sales enablement, and cross-functional collaboration to help partners deliver value to their customers. You will report to the regional Partner Business Director.
Key Responsibilities

Revenue Generation & Pipeline Development

  • Achieve and exceed your assigned quota by driving Annual Subscription growth within your territory.
  • Guide partners to build and expand their sales pipeline with Arcfra's portfolio, focusing on installed-base renewals and net-new opportunities.
  • Work hands-on with partners and internal teams to maximize joint pipeline and bookings, using assessment and forecasting tools.

Partner Relationship Management

  • Establish and maintain strong relationships with partner leadership, sales, pre-sales, and marketing teams.
  • Conduct quarterly business reviews (QBRs) and regular strategic planning to align goals and activities.
  • Support partners in resolving escalations and accessing Arcfra resources effectively.

Enablement & Development

  • Equip partners with the tools, training, market trends, and best practices they need to sell Arcfra's solutions with confidence.
  • Foster partners' technical, sales, and professional-services capabilities to drive customer success and adoption.
  • Guide partners through the evolution of Arcfra's partner program and ensure their alignment.

Go-to-Market Execution

  • Collaborate with partners to develop and implement marketing plans, co-branded activities, and demand-generation programs.
  • Partner with internal marketing and product teams to ensure smooth execution of joint campaigns and strategic initiatives.

Solution Selling & Cross-Functional Collaboration

  • Engage in solution selling by understanding partner and customer needs and helping design end-to-end solution architectures.
  • Act as the main liaison between partners and Arcfra's internal teams, facilitating engagement at all levels, including C-suite.
  • Ensure operational excellence across order management, troubleshooting, payments, and collections.
What Success Looks Like (First 6–12 Months)
  • Growth in subscription, deal registrations, and partner-driven pipeline within your territory.
  • Established trust and strong collaboration with both internal teams and external partners.
  • Delivery of impactful business reviews and successful execution of partner investment programs.
  • Demonstrable partner satisfaction and mutual growth for both Arcfra and its partners.
Qualifications
  • 8+ years of channel sales / partner management experience in the IT industry; software and subscription experience preferred.
  • Strong interest in the Hyper-Converged Infrastructure (HCI) business and the ability to articulate Arcfra's value proposition to partners and customers.
  • Experience driving service-competency development within partner organizations.
  • Familiarity with channel resources in Southeast Asia, including Singapore, Malaysia, Thailand, and Vietnam.
  • Strong relationship-building skills with key account managers and decision-makers.
  • In-depth understanding of partner business models, industry trends, and market dynamics.
  • Ability to quantify the impact of Arcfra solutions versus competitor offerings.
  • Excellent presentation, communication, and negotiation skills.
  • Must be a Singapore citizen, permanent resident, or hold a valid Singapore work permit.
Work Environment
This flexible role combines remote work and office presence, with regular travel to partner sites. Collaboration with a diverse, high-performing team across the region is integral to success.