About the Role
We are seeking a highly motivated, results-oriented Partner
Business Manager to drive revenue and market share within your
assigned country/territory through Arcfra's valued network of
partners. Building and executing joint business plans, you will
help partners achieve their goals while advancing Arcfra's growth
across Southeast Asia. This role combines strategic relationship
management, sales enablement, and cross-functional collaboration
to help partners deliver value to their customers. You will
report to the regional Partner Business Director.
Key Responsibilities
Revenue Generation & Pipeline Development
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Achieve and exceed your assigned quota by driving Annual
Subscription growth within your territory.
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Guide partners to build and expand their sales pipeline with
Arcfra's portfolio, focusing on installed-base renewals and
net-new opportunities.
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Work hands-on with partners and internal teams to maximize
joint pipeline and bookings, using assessment and forecasting
tools.
Partner Relationship Management
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Establish and maintain strong relationships with partner
leadership, sales, pre-sales, and marketing teams.
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Conduct quarterly business reviews (QBRs) and regular strategic
planning to align goals and activities.
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Support partners in resolving escalations and accessing Arcfra
resources effectively.
Enablement & Development
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Equip partners with the tools, training, market trends, and
best practices they need to sell Arcfra's solutions with
confidence.
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Foster partners' technical, sales, and professional-services
capabilities to drive customer success and adoption.
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Guide partners through the evolution of Arcfra's partner
program and ensure their alignment.
Go-to-Market Execution
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Collaborate with partners to develop and implement marketing
plans, co-branded activities, and demand-generation programs.
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Partner with internal marketing and product teams to ensure
smooth execution of joint campaigns and strategic initiatives.
Solution Selling & Cross-Functional Collaboration
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Engage in solution selling by understanding partner and
customer needs and helping design end-to-end solution
architectures.
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Act as the main liaison between partners and Arcfra's internal
teams, facilitating engagement at all levels, including
C-suite.
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Ensure operational excellence across order management,
troubleshooting, payments, and collections.
What Success Looks Like (First 6–12 Months)
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Growth in subscription, deal registrations, and partner-driven
pipeline within your territory.
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Established trust and strong collaboration with both internal
teams and external partners.
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Delivery of impactful business reviews and successful
execution of partner investment programs.
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Demonstrable partner satisfaction and mutual growth for both
Arcfra and its partners.
Qualifications
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8+ years of channel sales / partner management experience in
the IT industry; software and subscription experience
preferred.
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Strong interest in the Hyper-Converged Infrastructure (HCI)
business and the ability to articulate Arcfra's value
proposition to partners and customers.
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Experience driving service-competency development within
partner organizations.
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Familiarity with channel resources in Southeast Asia, including
Singapore, Malaysia, Thailand, and Vietnam.
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Strong relationship-building skills with key account managers
and decision-makers.
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In-depth understanding of partner business models, industry
trends, and market dynamics.
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Ability to quantify the impact of Arcfra solutions versus
competitor offerings.
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Excellent presentation, communication, and negotiation skills.
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Must be a Singapore citizen, permanent resident, or hold a
valid Singapore work permit.
Work Environment
This flexible role combines remote work and office presence, with
regular travel to partner sites. Collaboration with a diverse,
high-performing team across the region is integral to success.