< Back to Careers
Singapore
Pre-Sales Solution Engineer
How to apply
Email your resume to:
careers@arcfra.com
About the Role
We are looking for a passionate Pre-Sales Solution Engineer to act as a trusted technical advisor to Arcfra's customers. Bridging sales and technology, you will partner with Account Managers to design customer solutions, deliver product demonstrations, and align Arcfra's portfolio — including the Arcfra Enterprise Cloud Platform for software-defined data centres and AI workloads — to business needs, guiding customers through their transformation journey and helping establish Arcfra as an industry leader in Singapore.
Key Responsibilities

Technical Presentations & Demos

  • Deliver tailored product demonstrations, whiteboarding sessions, and proof-of-concept (PoC) validations for customers and channel partners.
  • Install, support, and maintain Arcfra solutions throughout pre-sales PoC deployments.

Solution Design

  • Architect hybrid and multi-cloud infrastructure solutions, matching enterprise workloads to the right private cloud platforms.

Sales Collaboration

  • Partner closely with Account Managers to strategize, uncover customer pain points, and accelerate sales cycles within a defined territory.
  • Apply both technical expertise and sales acumen to drive revenue growth.

Technical Enablement

  • Train and enable partners, run technical deep-dives, and respond to RFPs (Requests for Proposals) with accurate product capability insights.

Trusted Advisor

  • Build long-term business relationships and become a trusted advisor to customers throughout their transformation journey with Arcfra.
Qualifications
  • 5 to 10+ years of technical pre-sales, systems engineering, or solutions architecture experience within enterprise IT / high-tech sales environments; prior experience at or with VMware, Nutanix, Citrix, Dell EMC, or Red Hat is an advantage.
  • Deep knowledge of HCI, virtualization, enterprise storage, Kubernetes, networking concepts (TCP/IP, BGP/OSPF), and hybrid / multi-cloud infrastructure, with excellent hands-on and troubleshooting skills.
  • Familiarity with VMware technologies (vSphere, vSAN, NSX, and cloud management platforms) as well as modern container / Kubernetes environments.
  • Relevant industry certifications such as VMware Certified Professional (VCP) or major cloud provider credentials (AWS, Azure, GCP) are strongly preferred.
  • Excellent verbal communication and presentation skills, with the ability to translate complex technology into clear business value for both technical and executive audiences; able to motivate, train, and run seminars with partners.
  • Strong track record of maintaining customer relationships at all technical levels.
  • Flexible, independent, and able to quickly learn new technologies.
  • Degree in Computer Science, Engineering, or a related field, or equivalent technical experience preferred.
  • Must be a Singapore citizen, permanent resident, or hold a valid Singapore work permit.