Arcfra Pte. Ltd. and its affiliated entities worldwide (collectively "Arcfra", "we", or "our") prioritize the integrity of your digital privacy while delivering optimized user experiences. This Cookies Policy outlines our transparent practices regarding cookies and analogous tracking technologies ("Cookies") deployed through our product portals, technical platforms, and digital services (the "Products and Services"). Arcfra implements a globally coordinated cookie policy. All subdomains (e.g., docs.arcfra.com) adhere to the same categorization standards as the main website (www.arcfra.com).
What are cookies? Cookies are not a biscuit or pastry, but are small text files stored by your web browser when you use websites. The similar technologies also include beacon and pixel, all of which are classified as "Trackers", which shares similar meaning with Cookies, and there is a reason to differentiate. You can control how websites use cookies by configuring your browser's privacy settings. Note that if you disable cookies entirely, Arcfra website may not function properly.
Why do we use cookies? We use cookies for a variety of reasons detailed below. In most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. More specifically, we use cookies and other tracking technologies for the following purposes:
Why do we need your consent? Insofar as those cookies are not strictly necessary for the provision of Arcfra services, we will ask you to consent to our use of cookies when you first visit our website.
What happens if you refuse to make any selection? If you don’t make a choice in the banner, no non-necessary cookies will be deployed (however, strictly necessary cookies will still be deployed to ensure the basic functionality of the site), but the banner will re-appear every time you visit our website, and some sections of our website will be inaccessible.
Is personal information contained in Cookies? Cookies may not contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.
Persistent or Session cookies: Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
First-party or Third-party cookies: First-party cookies are used on our website to remember your preferences or choices. Third-party cookies are used by our associated websites to track your interests and show targeted ads. They can also be used by social media plugins to integrate sharing or streaming buttons on our website.
Strictly Necessary Cookies: Strictly Necessary Cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your language preference, your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the website might not work well. These cookies do not store any personally identifiable information.
| Name | Domain | Purpose | Type | Duration |
|---|---|---|---|---|
| preference | arcfra.com | This cookie is used to remember your cookie preference. | First-party | 1 year |
| language | arcfra.com | This cookie is used to remember any selection you have made about language so that the site will be shown in your chosen language when returning to the site. | First-party | 1 year |
| fonts | arcfra.com | This cookie is used to remember any selection you have made about fonts so that the site will be shown in your chosen fonts when returning to the site. | First-party | 1 year |
Non-necessary Cookies: By contrast, we use Non-necessary Cookies to collect aggregated statistics about your visit, to improve our service, or to provide you with other functions not necessarily related to our services. You can see below what information we collect about your visit.
Functional Cookies: The following cookies are used to enable site functionalities or experiences that are visible and beneficial to you. The purpose of these cookies is to enhance and personalize your experience of our website, based on your previous website visits and selections. Functional cookies allow us, for example, to remember your username, preferred language, or region. They may be set by us or by third party providers whose services we have added to our pages as they are also used to enable functionalities such as web chat, playing a video, or commenting and rating systems. If you do not allow these then some or all these services may not function properly
| Name | Domain | Purpose | Type | Duration |
|---|---|---|---|---|
| Preferences | arcfra.com | This cookie keeps track of the user's preferences between different pages of the site where that user is not logged in. | First-party | 90 days |
Performance Cookies: These cookies collect statistical information such as counting visits and traffic sources, which pages are most and least popular, how visitors use our website, and if and when error messages are displayed. They are used to measure and improve the performance of our site. The information that these cookies collect is aggregated and therefore anonymous. If you do not consent to these cookies we will not know when you have visited our site and will not be able to monitor its performance.
Advertising Cookies: These cookies specifically include tags and pixels which are together used to collect information about your digital interactions with our products, both on our and other websites. The data helps us measure the effectiveness of our advertising campaigns and, in combination with information from your interaction with us on other channels (e-mails, App, SMS, social media and digital ads), allows us to build a profile of your interests. We can then use that profile to purposefully deliver our advertisements tailored to you via multiple channels. Please note that we together with our digital advertising partners are jointly responsible for the processing of personal data for marketing and advertising purposes.
| Name | Domain | Purpose | Type | Duration |
|---|---|---|---|---|
| hubspotutk | hubspot.com | Identifies user identity for cross-channel ad targeting and personalized content delivery. | Third-party | 1 year |
Analytics cookies: Arcfra uses analytics tools that give us insights into how you use and interact with our website and its services. This data consists of e.g., which pages you viewed; which links you clicked on; how long you spent on a page; and what device you have used. These insights will be used to both improve content and build better features that enhance your experience. If you have provided consent to advertising and to analytics cookies at the same time, we will use the analytics data for optimising our advertising.
| Name | Domain | Purpose | Type | Duration |
|---|---|---|---|---|
| Analytics.arcfra | arcfra.com | These cookies helps Arcfra to improve experiences on our websites. | First-party | 1 year |
| Google Analytics 4 | Google.com | This domain is owned by Google and is used to provide website analytics and optimisation services to clients. | Third-party | 2 years |
| Microsoft Clarity | microsoft.com | Microsoft Clarity is a web analytics service provided by Microsoft Corporation. It helps website owners track user interactions like clicks and scrolling to improve user experience. | Third-party | 1 year |
You can manage or opt-out of each cookie category (except strictly necessary cookies) of cookies on our website by visiting:
Depending on what operational system or browser you use, there are different ways to disable cookies. We provide hereunder two common types of ways to disable cookies:
How to disable cookies in Chrome for Windows
How to disable all cookies
How to disable third-party cookies
How to disable cookies in Safari for Mac OS
How to disable all cookies
How to disable third-party cookies
How to disable cookies in Chrome for Android
How to disable all cookies
How to disable third-party cookies
This website is owned and operated by Arcfra Pte. Ltd., with its registered office at 120 ROBINSON ROAD, #13-01, Singapore 068913.
You can contact us via email: info@arcfra.com